Return & Exchange Policy
At Diamond for Eden, we are committed to ensuring your satisfaction with every purchase. To help you find the perfect fit, we include a security tag with a unique serial number on each dress, allowing you to try it on before making a final decision.
Please review our return and exchange policy carefully:
- Returns and exchanges are accepted within 7 days of the delivery date
- Items must be unworn, unwashed, and in original condition, with the security tag and serial number fully intact.
- Once the tag is removed or tampered with, the item becomes nonreturnable and non-exchangeable, regardless of condition.
- We reserve the right to verify the serial number before approving any return or exchange.
To initiate a return or exchange, please contact our customer service team at
diamondforeden.usa@gmail.com with your order number and reason for the request.
